Techfinity 360


Increase Sales with BPO360's Skilled E-Commerce Support Services.

BPO360’s E-Commerce Support Brilliance Creates Effective, Resonant Strategies, Amplifying Your Brand’s Presence and Transactions.

Order Processing Expertise: Efficiently managing order processing, ensuring accuracy, and timely fulfillment of customer transactions.

24/7 Customer Assistance: Providing round-the-clock support for customer queries, order tracking, and issue resolution in e-commerce transactions.

Multichannel Support: Offering seamless support across various e-commerce channels, ensuring a unified and cohesive customer experience.

Real-Time Inventory Management: Implementing systems for real-time tracking and management of inventory levels, preventing stockouts or overstocks.

Personalized Customer Interaction: Crafting personalized responses to customer inquiries, fostering positive and engaging e-commerce experiences.

Returns and Refunds Handling: Efficiently managing returns and refunds processes, ensuring a smooth and customer-friendly experience.

BPO360's E-Commerce Excellence Unleashed: Strategic Brilliance.

The expertise of BPO360 redefines support and amplifies brands via connection, precision strategies, and sustainable growth.

Comprehensive Reporting

Delivering detailed reports on e-commerce performance, customer feedback, and key metrics for informed decision-making.

Payment Gateway Integration

Ensuring seamless integration with secure payment gateways, facilitating smooth and secure online transactions.

Chat and Messaging Support

Providing chat and messaging support for real-time assistance, query resolution, and personalized customer engagement.

Social Media Integration

Integrating e-commerce support with social media channels for a unified and cohesive customer support experience.

Proactive Order Tracking

Proactively tracking orders, ensuring updates, reducing uncertainty and enhancing post-purchase for customers.

Quick Response Time Targets

Establishing and meeting response time targets to ensure prompt and efficient support for e-commerce transactions.

Our Technology Partners

We’re proud to be certified by and partnered with industry leaders

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